Terms and Conditions

Thank you for visiting Cleveland Clinic Wellness Enterprise LLC Cleveland Clinic Wellness website.

The Cleveland Clinic Wellness Enterprise LLC Cleveland Clinic Wellness website is provided for the benefit of the general public. All health information posted on the site is based on the latest research and national treatment standards, and have been written or reviewed and approved by Cleveland Clinic physicians or health professionals unless otherwise specified.

The information provided on http://www.ClevelandClinicWellness.com/ is designed to support, not replace, the relationship that exists between patient/site visitor and his/her physician.

By accessing, browsing and/or using webpages or other digital content in this site, you accept, without limitation or qualification, the following terms of use.

CONSENT. You agree that your use of the Cleveland Clinic website and any uses of any services or materials are subject to your agreement with all of these Terms of Use, Copyright and Reprint Policy, and the Website Privacy Policy. You agree that you will not violate any local, state, federal or international laws in using this website or accessing any Material on this website.

SITE ACCESS. Cleveland Clinic reserves the right to prohibit, restrict or discontinue your access to certain pages within the website if you violate any terms of this agreement. Cleveland Clinic may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our website. To remain in compliance, Cleveland Clinic suggests that you review the Terms of Use, as well as the other website policies listed above, at regular intervals.

MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICIATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CLEVELAND CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY. PLEASE CONSULT YOUR HEALTH CARE PROVIDER FOR ADVICE ABOUT A SPECIFIC MEDICAL CONDITION. PLEASE REMEMBER THAT THESE MATERIALS, IN THE ABSENCE OF A VISIT WITH A HEALTH CARE PROFESSIONAL, MUST BE CONSIDERED AS AN EDUCATIONAL SERVICE ONLY AND ARE NOT DESIGNED TO REPLACE A PHYSICIAN'S INDEPENDENT JUDGMENT ABOUT THE APPROPRIATENESS OR RISKS OF A PROCEDURE FOR A GIVEN PATIENT.

SECURITY. All forms that request personal information (name, address, email address, etc.) are secure and provide encrypted transmission over the Internet. Please refer to our Website Privacy Policy for more information concerning encryption technology utilized by Cleveland Clinic Wellness Enterprise LLC.

DISCLAIMER OF WARRANTY. MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY CLEVELAND CLINIC WELLNESS ENTERPRISE LLC FOR EDUCATIONAL PURPOSES ONLY.

CLEVELAND CLINIC WELLNESS ENTERPRISE LLC MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.

CLEVELAND CLINIC WELLNESS ENTERPRISE LLC DOES NOT GUARANTEE THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY INFORMATION AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION.

YOU ACKNOWLEDGE AND AGREE THAT CLEVELAND CLINIC WELLNESS ENTERPRISE LLC DOES NOT OPERATE OR CONTROL THE INTERNET AND THEREFORE CLEVELAND CLINIC DOES NOT GUARANTEE THAT THE USE OF THIS WEBSITE WILL BE ERROR FREE OR FREE OF TECHNOLOGY DOWNTIMES OR UNAVAILABILITY.


YOU ACKNOWLEDGE AND AGREE THAT CLEVELAND CLINIC WELLNESS ENTERPRISE LLC CANNOT AND DOES NOT GUARANTEE AGAINST VIRUSES, WORMS, OR OTHER UNAUTHORIZED USERS OR HACKERS ATTEMPTING TO OBTAIN ACCESS TO THIS WEBSITE OR INFORMATION TRANSMITTED TO OR FROM THIS SITE.


Cleveland Clinic Wellness Enterprise LLC also reserves the right to temporarily or permanently discontinue this site, any page, or any functionality on this website at any time and without notice.

LIMITATION OF LIABILITY. IN NO EVENT SHALL CLEVELAND CLINIC WELLNESS ENTERPRISE LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

GOVERNING LAW. You agree that any claim or dispute relating to the Cleveland Clinic Wellness Enterprise Cleveland Clinic Wellness website or your use or reliance on this website shall be construed in accordance with the laws of the State of Ohio without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, state or federal courts located in Cuyahoga County, Ohio.

USER NAME AND PASSWORD. In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

ACCURACY OF PRODUCT INFORMATION

We strive to provide accurate product and pricing information, however typographical errors may occur. Product descriptions are provided directly by the publisher, manufacturer or distributor of each item. Cleveland Clinic Wellness does not warrant this information to be error-free and does not warrant any results from using these products. Products are sold without warranty or are otherwise covered by applicable manufacturer’s warranties, if any. CLEVELAND CLINIC WELLNESS ENTERPRISES LLC MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. If an item purchased is not as described, the user’s sole remedy is to return it in unused condition. If an item is incorrectly priced, we will, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

SHIPPING AND RETURNS

The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. Cleveland Clinic Wellness will ship all orders within three (3) to five (five) business days for most orders. All orders received after 5 p.m. Eastern time shall be considered received on the next business day. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. In the event that any Product is returned to us, shipping and handling charges are non-refundable. For more information on our Return Policy, please click here.

REDEEMING Cleveland Clinic Wellness WELLNESS COUPONS. Coupons: (i) can be redeemed for merchandise only as offered by ClevelandClinicWellness.COM, (ii) must be used in their entirety at time of purchase; any unused portion of the coupon will be forfeited; and (iii) may not be redeemed for gift cards, store credit, select products, on-line services, programs or service items. Coupons have no cash value and cash will not be paid for any portion, including unused portions, of the Coupons. Merchandise purchased with a Coupon may be exchanged for Cleveland Clinic Wellness merchandise only. Coupons are transferable. Coupons shall expire in not less than two (2) years of their date of issuance.

CHILDREN. Accept as otherwise indicated, Cleveland Clinic Wellness Enterprise LLC does not knowingly or intentionally collect personal information from children under age 18. The content of our website is directed at adults, and therefore this site is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this website.

INBOUND LINKS. You may not, under any circumstances, establish a link to the Cleveland Clinic Wellness Enterprise LLC Cleveland Clinic Wellness website without the express written consent of the General Counsel of Cleveland Clinic, including but not limited to deep linking.

EXTERNAL LINKS. Please note that pages of this site may be linked to other sites which may have different terms of use. The Cleveland Clinic does not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of ay third party site. Cleveland Clinic is not responsible for the privacy practices or the content of the third party site. Once you link to another site, you are subject to the privacy policy of that site. Cleveland Clinic encourage you to be aware when you are leaving Cleveland Clinic site to read the privacy statements of each and every website that you visit before providing any personally identifiable information.

TRADEMARKS AND COPYRIGHTS. All trademarks, service marks, and logos or copyrights displayed and used in this site are the property of their respective owners. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of its owner.

PRIVACY. Please read the full text of our Website Privacy Policy .

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS AND THE TERMS CONTAINED IN THE WEBSITE PRIVACY POLICY, AND THE REPRINT, COPYRIGHT AND LICENCING TERMS.

Last updated: 07/06/2012

Copyright © 2012 Cleveland Clinic. All Rights Reserved.

of protecting the privacy of information provided by the users of our website.

MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICIATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CLEVELAND CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY. PLEASE CONSULT YOUR HEALTH CARE PROVIDER FOR ADVICE ABOUT A SPECIFIC MEDICAL CONDITION. PLEASE REMEMBER THAT THESE MATERIALS, IN THE ABSENCE OF A VISIT WITH A HEALTH CARE PROFESSIONAL, MUST BE CONSIDERED AS AN EDUCATIONAL SERVICE ONLY AND ARE NOT DESIGNED TO REPLACE A PHYSICIAN'S INDEPENDENT JUDGMENT ABOUT THE APPROPRIATENESS OR RISKS OF A PROCEDURE FOR A GIVEN PATIENT.

PERSONAL INFORMATION.

A visitor can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.

In addition, Cleveland Clinic does not share any personally identifiable information of any individual with any third party unrelated to Cleveland Clinic, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.

Forms

Our website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, email addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses are required to process credit card payments.

After you fill out a form, we may contact you with follow-up information (unless you have checked an "opt-out" box on the form). We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required to by law, or as necessary to process credit card information).

Surveys

Occasionally, we may survey visitors to our site. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request.

Email

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from Cleveland Clinic asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

User Name and Password

In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

NON-PERSONAL INFORMATION

Cleveland Clinic collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.
IP Addresses

The Web server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.

Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

Cookies

We collect information about visitors to our site using cookies, which are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies are never associated with specific personal identities.
We use two types of “cookies” on this site:

• We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit.

• We use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site.

You can delete our cookies at any time. The "help" section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website's best features, we recommend that you leave them turned on.

What we provide to third parties:
We do not provide any third party access to your IP address, e-mail address, or any identifying information.

We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. This information reflects site-usage patterns gathered during visits to our Web site, but they do not contain behavioral or identifying information about any individual member.

SECURITY OF YOUR INFORMATION

Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. We sometimes ask for credit card numbers or certain service transactions, and either pass them on to a credit card processing service or process them manually.

Cleveland Clinic periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. Cleveland Clinic has in place a security program that seeks to mitigate this risk substantially.

DISCLAIMER OF WARRANTY

MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY CLEVELAND CLINIC WELLNESS ENTERPRISE LLC FOR EDUCATIONAL PURPOSES ONLY. CLEVELAND CLINIC MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.

PLEASE NOTE THAT, BY ITS VERY NATURE, A WEBSITE CANNOT BE ABSOLUTELY PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, CLEVELAND CLINIC WELLNESS ENTERPRISE LLC DOES NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND CONFIDENTIAL PERSONAL INFORMATION AND CANNOT, THEREFORE, PREVENT SUCH INTERCEPTIONS OF COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO CLEVELAND CLINIC.

THEREFORE, CLEVELAND CLINIC WELLNESS ENTERPRISE LLC HEREBY MAKES NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.
BEYOND OUR REASONABLE CARE TO SAFEGUARD YOUR INFORMATION WHILE IN TRANSIT, CLEVELAND CLINIC WELLNESS ENTERPRISE LLC CANNOT AND DOES NOT GUARANTEE THE ABSOLUTE SECURITY OF ELECTRONIC COMMUNICATIONS OR TRANSMISSIONS SINCE ANY TRANSMISSION MADE OVER THE INTERNET BY ANY ORGANIZATION OR ANY INDIVIDUAL RUNS THE RISK OF INTERCEPTION.

IN ADDITION, WE HEREBY MAKE NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.

LIMITATION OF LIABILITY

YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTING THE USE THIS WEBSITE.

IN NO EVENT SHALL CLEVELAND CLINIC WELLNESS ENTERPRISE LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

CLEVELAND CLINIC WELLNESS ENTERPRISE LLC MAY CHANGE THIS PRIVACY POLICY WITHOUT NOTICE TO YOU.

Other services provided by Cleveland Clinic Wellness Enterprise LLC on this Website may require you to agree to additional terms.

Reprints and Licensing

In furtherance of its mission in providing educational resources to its community and the general public, Cleveland Clinic Wellness Enterprise LLC has developed and created educational health information. All material appearing on clevelandclinicwellness.com, and other websites owned and run by the Cleveland Clinic Foundation is copyrighted and cannot be reused without permission. This policy explains the options for using copyrighted material from our website(s).

EDUCATIONAL MATERIALS

“Material” includes without limitation, all text, data, illustrations, graphical elements, animation, photos, videos and tools, appearing on this site.

Although all pages that provide health information have been written or reviewed and approved by Cleveland Clinic physicians or health professionals unless otherwise specified, the material contained on these pages are not intended to replace the medical advice of your doctor or health care provider. Please consult your health care provider for advice about a specific medical condition. Please remember that these materials, in the absence of a visit with a health care professional, must be considered as an educational service only and are not designed to replace a physician's independent judgment about the appropriateness or risks of a procedure for a given patient.
Please consult your health care provider for advice about a specific medical condition.

OWNERSHIP

All Materials are the sole and exclusive property of Cleveland Clinic unless otherwise noted, and you acquire no right, license, title or interest therein or thereto through the use of this website.
In no event shall you modify, delete or change in any way any Cleveland Clinic copyright or trademarks or other Cleveland Clinic ownership designations or any Materials.

RIGHT TO USE AND RESTRICTIONS ON USE

You may only print one single copy of any of the materials on this site provided that such materials may only be reprinted for personal, non commercial use. Otherwise, reproduction of materials in any form is prohibited except with the prior written permission of Cleveland Clinic Wellness Enterprise LLC.

No edits or alterations to the material are permitted. Cleveland Clinic Wellness Enterprise LLC copyright notice must not be removed from any material.

Reprint rights do not allow you to repackage, sell, resell, post on blogs or any other website, display, republish, reproduce, link or frame or store any material without expressed written permission.
For multiple copies of any material or other licensing arrangements or permissions to use any materials, please contact customercare@ClevelandClinicWellness.com

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS.

Last updated: 06/27/2012
Copyright © 2012 Cleveland Clinic Wellness Enterprise LLC. All Rights Reserved.